Polina Konovalova

About Me

Dedicated and compassionate professional with over 4 years of experience in childcare, retail, and administrative roles. Known for excellent organizational skills, attention to detail, and a strong commitment to providing exceptional service. Bilingual in English and Russian, with a passion for fostering positive environments and supporting team success.

Experience

Toddler Assistant Teacher – Busy Minds Academy

Aug 2024 – Present

Support lead teachers with curriculum implementation, ensure cleanliness and hygiene routines, and foster cognitive development through structured activities.

Resolution Coordinator / Specialist II – Walmart (Remote)

Apr 2021 – May 2022

Managed logistics support and issue resolution for delivery and store operations. Provided empathetic, accurate customer support in a fast-paced remote environment.

Wireless Sales Expert – MarketSource / TracFone

Dec 2020 – Apr 2021

Promoted wireless products, activated devices, and educated customers on service plans while exceeding daily sales targets.

Sales Consultant – Office Depot

Aug 2020 – Apr 2021

Managed custom printing orders and provided front-line customer service in a busy retail environment.

Customer Service Associate – Lowe’s

Feb 2018 – Dec 2019

Provided technical support in the Paint department, managed inventory, and ensured customer satisfaction through personalized service.

Program Assistant / Teacher – Arkansas Early Learning

Apr 2018 – Nov 2018

Planned activities, tracked development using Teaching Strategies GOLD, and organized parent conferences. Assisted with nutrition, hygiene, and classroom structure.